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Advance in the field of Assistive Technology with an Online Master of Science in Assistive Technology Engineering or Assistive Technology Studies and Human Services at CSUN

The Professional Standards Board may investigate and subsequently take action when it receives evidence that a certificant has engaged in conduct that undermines the integrity of the certification process and/or the credential.

What types of complaints can be filed?

  • Providing false information on, or in connection with, application for initial RESNA certification or recertification;
  • Submitting documentation in support of application for initial RESNA certification or recertification that is altered, forged, or otherwise not an accurate representation of the original;
  • Receiving or providing to others copies or other reproductions of test items maintained in the test item bank for use in RESNA certification exams, in violation of RESNA’s copyright;
  • Altering, forged or otherwise misrepresenting an ATP, SMS or RET certificate;
  • Misrepresenting current status of ATP, SMS or RET certification;
  • Committing acts or engaging in behavior that is in violation of RESNA’s Standards of Practice or Code of Ethics;
  • Having a state regulatory body take action against their professional license or registration for acts that also violate RESNA’s Standards of Practice or Code of Ethics;
  • Having an employer terminate the certificant’s employment for acts that also violate RESNA’s Standards of Practice or Code of Ethics;
  • Having a professional association, society or certifying body take action against their membership, fellowship, registration or certification for acts that also violate RESNA’s Standards of Practice or Code of Ethics;
  • Having Medicare/Medicaid authorities or other payors de-authorize or otherwise sanction the certificant for acts that also violate RESNA’s Standards of Practice or Code of Ethics.

Complaints Policy

Policy & Procedures: Complaints Processing & Disciplinary Action Consensus-Approved by PSB Vote, May 28,2008. Detailed Complaints Policy web page

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Complaints Form

Download complaint form