RESNA Annual Conference - 2025

USE OF PARTICIPATORY ACTION RESEARCH FOR TECHNOLOGY TRANSFER AND KNOWLEDGE TRANSLATION OF MOBILE APPS FOR PUBLIC BUILDING ACCESSIBILITY

Rochelle J. Mendonca1,3, Suzanne Burns2,3, Roger O. Smith3

1 Columbia University, 2 University of New Mexico, 3 Rehabilitation Research Design and Disability (R2D2) Center, University of Wisconsin-Milwaukee

Abstract

INTRODUCTION

The creation of the Americans with Disabilities Act (ADA) in 1990 and update in 2010 (ADA-ABA) allowed many thousands of people with disabilities to gain access to formerly inaccessible community buildings [1]. However, studying the literature or speaking with a person with a disability (PwD) easily reveals that ADA Accessibility Guidelines (ADAAG) remain limited for several reasons: a) the ADA provides only minimal guidelines for building features; b) older buildings are exempt from the ADAAG; and c) accessibility is relative to an individual’s functional capabilities where one set of generic guidelines will not ensure accessibility for all individuals even with the same medical diagnosis [2]. ...

Our team recently conducted a cross-sectional survey ... Seventy-one percent of participants responded being “probably” or “definitely” interested in an app designed to provide accessibility ratings about buildings. The data and qualitative responses corroborate many of the frustrations reflected in the literature. Some examples of qualitative comments include:

“I called ahead to a restaurant to ask whether it was accessible for wheelchairs. They said it was. I wheeled the two miles to the location to find only steps into the place... I told them ‘No way!’ and left.”

“[It] confuses me why I and others with mobility issues who use accessible entrances would be embarrassed by a public buildings' noncompliance with the ADA and Rehab Act...”

Furthermore, Smith et al. explain that ... given the varied accessibility of buildings, a public rating system should be an empowering strategy for PwD as they decide where to go in the community.

The Rehabilitation Research Design and Disability (R2D2) Center team have completed five apps as an ARB App Suite. The AccessPlace app ... to quickly measure inclines, decibels and distances in the context of accessibility. Figure 1 shows screenshots of the ARB suite.

This figure has two boxes placed side by side. The first box depicts the AccessPlace app with three screenshots. The top left screen shot is of the app on an iPad showing a map with different spaces that can be chosen to be assessed. The top right screen shot shows the AccessPlace app on an iPhone with questions that can be rating on a five point star scale for different features of a restaurant. The bottom screenshot shows an image of the AccessPlace app on a computer with a map and different location names highlighted that can be chosen to assess. The second box depicts the AccessTools and Mini Apps. The top screen shot is of the AccessTools app showing an outline of the questions on the left and a definition of the highlighted question with the response set on the right. Below this screen shot are three screenshots of the Access Ruler, Access Sound and Access Slope apps showing how they look on an iPhone.
Figure 1: AccessPlace and AccessTools Screenshots

However, moving forward into knowledge translation ... The purpose of this paper is to describe the PAR process used for the ARB project and the key findings that resulted in this phase of structured process.

METHODS

PAR methodology was employed as a qualitative methodology ... After a general overview of meeting, updates, and review of meeting objectives, the PAR members were split into Zoom subgroups for discussion.

We use a Modified Nominal Group Technique (MNGT) ... A standard 5-step protocol was used for the MNGT procedures: 1) Introduction and explanation of the purpose, 2) Silent generation of ideas, 3) Sharing ideas, 4) Group discussion and 5) Ranking and prioritizing.

RESULTS

The “Look-Think-Act-Review” process facilitated through MGNT procedures contributed to major decisions regarding technology transfer. Our projects have recently completed their first year of implementation and we have conducted two formal PAR meetings. The discussions and feedback from PAR members have already led to significant additions to the project that will enhance our outcomes and truly serve the needs of PwD. See table 1 for feedback from PAR meetings and action steps the project team is taking.

Table 1: Feedback from PAR Meetings

Feedback Action Steps
Suggested developing corporate partnerships and contributed to initial connections. Provided strategies for pitches to corporate and community partners.
Encouraged development of strengths-based marketing materials highlighting accessibility strengths instead of only limitations. The team has begun developing marketing materials and signage for business owners to highlight the accessibility of their facilities.
Motivate business owners by emphasizing excellence in certain accessibility areas. The team has already begun reaching to corporations to ascertain interest and motivation towards improving accessibility.

Last, PAR members are closely working with the team ... translation of findings into change for the lives of people with disabilities.

CONCLUSION

The highly engaged PAR process has been catalytic ... highlight the value of engaging stakeholders as critical team members throughout project activities and not just as study participants.

ACKNOWLEDGEMENTS

This project is supported in part by the U.S. Department of HHS/ACL, National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR), grant numbers 90DPKT0016, & 90IFDV0030.

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