IMPROVING WORKER PRODUCTIVITY THROUGH UNIVERSITY-INDUSTRY COLLABORATIONS

Allen H. Hoffman

Mechanical Engineering Department, Worcester Polytechnic Institute, Worcester, MA

ABSTRACT

Persons with diverse disabilities may be employed in assembly industries where they are paid by the number of units that they produce.  Developing assembly and fixture devices can significantly increase an individual’s rate of production and therefore his/her pay.  This paper describes a university/industry collaboration where engineering students in a lower level design course developed devices that could be used to simplify assembly processes and improve production rates.

BACKGROUND

Persons with physical and cognitive disabilities are often capable of being employed in assembly industries.  Common job modifications include developing fixtures that hold components and thereby lower the physical requirements of the assembly process or modifying processes to lower the cognitive requirements.  Although many of the required adaptations are not especially complex or expensive (Cook & Hussey, 2002), the industry often lacks the time commitment and/or skills to directly develop and implement these necessary solutions. Presently there are a number of governmental and social service agencies as well as private entities that can assist them in this process.  However, it appears that industry collaborations with university engineering programs represent a major untapped resource that can also be utilized to develop effective solutions for worker accommodation. 

GAAMHA Inc. was founded through the Gardner and Athol Mental Health Association and provides services to individuals with a wide range of disabilities (GAAMHA, 2015).  Coleman Assembly & Packaging Inc. is a wholly owned GAAMHA subsidiary that provides hand assembly and packaging to a wide variety of industries (Coleman, 2015).  Both organizations jointly occupy a 50,000 square foot facility in Gardner MA.  Many of the Coleman employees are paid based upon the number of assemblies that they produce.  Coleman management realized that the production rate (and pay) for many of their employees could be increased by the development of new assembly methods and fixtures that were more appropriate to the varying skill levels of their workers. They contacted the WPI Assistive Technology Resource Center (ATRC) at WPI for possible assistance.

WPI offers a number of undergraduate project based design courses. The ATRC provides a vehicle through which outside agencies can propose potential student projects for these courses as well as for major senior design projects and graduate research (Hoffman et al., 2001).  Within undergraduate design courses students usually work in teams of four over a seven week term.  Student teams are required to conduct background research on their selected project topic, create alternative designs for the solution of their problem, select a final design and then build and evaluate a working first generation prototype of their design.  The student prototypes are required to demonstrate the feasibility of the design.  However, these prototypes often have to be refined before they can be directly implemented.  

METHODS

This paper describes two projects proposed by Coleman Assembly and Packaging.  The first project was to modify the assembly of a mixing bucket.  This project was undertaken by a group of four students enrolled in a first year Introduction to Engineering course (ES 1020).  The second project was to improve the rate of production for two types of washer-post assemblies.  Two groups of four students undertook this project in an Introduction to Engineering Design course (ME 2300) that enrolls primarily 2nd and 3rd year mechanical engineering students.

RESULTS

Mixing Bucket Assembly

Figure 1is a photo of a ten quart plastic mixing bucket with a wire handle. Figure 1.  Ten quart mixing bucket.
The mixing bucket (Figure 1) consists of three parts; (1) a molded plastic bucket, (2) a metal retaining ring that must be inserted into the top outside lip of the bucket to prevent it from collapsing and (3) a metal handle with partially closed hooks on each end that must be inserted into two tabs molded into the sides of the plastic bucket.  The original method of assembling the retaining ring was to place the bucket upside down on a flat surface, slide the ring over the bucket and use a blunt ended, homemade cylindrical “tool” to press the ring into the lip while rotating the bucket.  Assembling the handle was considerably more challenging.  Most employees initially placed the bucket on its side and rotated the handle to engage the first hook.  The bucket was repositioned to expose the second tab and the handle manipulated (usually with some difficulty) to engage the second tab.  The overall assembly process required both fine and gross motor skills and considerable coordination.

Figure 2 is a photo showing the bucket mold and the ring press.  The bucket mold is an upside down plastic mixing bucket fastened to plywood base.  The ring press is a ring of thin metal with two attached handles. Figure 2.  Photo of the bucket mold and ring press.
Figure 2 shows the solution developed by students Charles Brooks, Eric Razanousky, Brad Scuzzarella and Kevin Walsh.  They used an inverted paint bucket fastened to a board to act as a fixture to hold the upside down plastic bucket stationary.  They then designed a tool (called a ring press) consisting of a thin circular metal ring attached to two handles.  The diameter of the press is identical to the retaining ring that must be inserted into the lip on the bucket.  During the assembly process the retaining ring is placed on the lip of the upside down bucket and the press is placed on top of the retaining ring. Pushing down on the two handles of the press inserts the ring into the lip of the bucket in one motion.  The ring press also has two wedges on the outside of the circular ring.  When the tool is rotated, these wedges contact the tabs on the bucket and spread them outward, thereby enabling the bucket handle to be inserted with considerably less difficulty.  The proof of concept prototype device has been forwarded to the company so that they could arrange for manufacture of a more robust version of the ring press for use in their facility.

Washer-Post Assemblies

The company has a number of contracts to assemble either fiber or rubber washers onto small plastic posts.  The washers must be inserted over posts that have either a conical end or contain multiple ridges (Figure 3).  The washers (grommets) and must be fully seated in order to be acceptable.  The fiber washers are moistened prior to assembly.  The assembly process requires fine motor skills, dexterity and good vision.  The best employees can achieve production rates in the range of 500-600 units per hour.  However, the work is tiring and can also affect the skin and nails on the dominant hand used in the process, particularly with the moistened washers.  The goal of this project was to develop devices that would allow an increase in production rate, particularly for less able employees, and decrease or eliminate some of the undesirable effects of the current process.

Figure 3 shows the 2 types of washers and the two types if posts that must be assembled together. Figure 3.  The respective washers must be placed on the conical post of black clip shown the left or the ridged post of the white dial shown on the right.

Figure 4 is a photo stapler type device approximately the size of a cell phone with the completed post assemblies positioned in the grooves in the base of the device. Figure 4.  Stapler design for pressing the washer onto the post. The grooves in the base align the posts beneath the hollow cylinders in the top arm of the device.
Two fixtures where developed by the student groups.  Both designs altered the assembly process so that the employee only had to position the components within the device and then apply a gross force that caused the components to be pressed together. 

Figure 4 shows a design developed by students Harry Lanphear, Kelly Beisswanger, Daniel Felix and Vinny Tavernelli.  This design functions similar to a stapler and can used to produce either the clip or dial assemblies. The posts are placed in slots in the base of the device and the washers placed on top of the posts.  The arm is pressed down to complete the assembly. 

The proof of concept prototype (Figure 4) simultaneously produced one of each type of assembly.  A production version of this design would produce two, or possibly more, units of the same type of assembly.  While fine motor skills are required to place the components in the device, only gross motor skills are required to complete the assembly.  The device was evaluated by Coleman employees and found to be quite effective.               

Figure 5 shows a design developed by students Jason Zelle, Ni Pan and Michael Vaudreuil.  This design is essentially a manual press which simultaneously completes four assemblies of grommets onto the ridged white posts.  The grommets are placed in holders, the dials with ridged posts are then slid beneath the holders and the press is manually activated.  The four completed assemblies are then pushed forward into a collection bin.  This design minimizes the fine motor skills necessary place the components in the device and only uses gross motor skills to complete the assembly.  This first generation prototype was demonstrated to and evaluated by Coleman managers and employees. The device was enthusiastically received.  As a first generation prototype, it was not of sufficient quality to allow for testing the actual production rates that could be obtained.  The managers have requested that the students undertake refining the prototype so that it can be used in actual production.  That process is currently underway.

Figure 5 is a photo of a press that can produce 4 completed assemblies at once. The washers are positioned in holders above the ridged posts.  Pressing downward on a bar pushes the washers onto the posts. Figure 5. Press designed to simultaneously produce four dial assemblies.

SUMMARY

Many job accommodations involve relatively simple, creative and inexpensive devices.   The major challenge in developing these devices is to focus upon user abilities and the interface between the user and the device.  The relative simplicity and creativity involved in developing appropriate devices make them ideal design projects for early stage engineering students. The projects presented in this paper demonstrate the mutual benefits that can accrue when engineering students undertake projects related to job accommodations.  The engineering students gain real life design experience at an early stage of their education.  The industrial partners gain access to resources that can creatively assist them to develop devices and processes to better accommodate their employees with disabilities.  The employees benefit from implementation of accommodations that potentially increase their production rates and pay while simultaneously lowering the physical and/or cognitive requirements of their jobs.

REFERENCES

Coleman (2015).  Coleman Assembly & Packaging, www.colemanap.com, accessed Jan. 12, 2015. 

Cook, A. M., & Hussey, S. M. (2002). Assistive technologies: Principles and practice (2nd ed.). St. Louis, MO: Mosby Elsevier.

GAAMHA (2015), www.gaamha, accessed Jan. 12, 2015.

Hoffman, A. H., Ault, H. K. & Caticala, R. (2001). The development of a regional assistive technology resource center, Proceedings of the RESNA 2001 annual conference.

ACKNOWLEDGEMENT

The author would like to acknowledge Michael Barros and Alex Lazzari of Coleman Assembly and Packaging and the staff of GAAMHA for proposing these projects and assisting in their implementation.

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