Confidentiality
RESNA considers candidate application status and examination results confidential. RESNA will not disclose confidential information unless authorized in writing by the candidate or as required by law. Exam score results will be mailed to the applicant at the address provided on the application. Results are not released by phone, fax, or email.
On its website, RESNA maintains an online directory of current ATP certificants. Certification dates are published in connection with certificants’ names. Published contact information includes company name, either home or work address, phone number, and email address. Also displayed is profile information that is submitted with the application, such as “primary professional setting." This information is available to members of the public who search the directory by name, state/province, or other search parameters. Certificants’ contact information cannot be downloaded in mass off the website.
RESNA may provide names and physical mailing addresses of certified individuals for one-time use to third-party organizations whose message has been reviewed and pre-approved by RESNA.
Nondiscrimination
RESNA does not discriminate against any applicant on the basis of race, color, creed, age, sex, national origin, religion, disability, marital status, sexual orientation, parental status, or source of income. All applicants will be judged solely on published criteria as established by the Professional Standards Board (PSB).
Complaints Processing and Disciplinary Action
The Professional Standards Board (PSB) maintains a Complaint Review Committee (CRC) that is responsible for investigating and subsequently taking action when it receives evidence that a certificant has engaged in conduct that undermines the integrity of the certification process and/or the credential. The full policy can be found on RESNA's "Complaints" page.
Application Policies and Procedures
Application policies and procedures can be found in the Candidate Information Bulletin.